Bystanders, Photocopiers, and First Aid

I once worked in an office suite that had a very expensive photocopier for the use of all of the suite’s team members.  This remarkable machine could turn a one-sided document into a two-sided document, collate copies, and staple copies.  It could enlarge or shrink an image, save an image to its internal files, and… Continue reading Bystanders, Photocopiers, and First Aid

Groupthink in the Digital Age – Part 2: News Media and the Emperor’s New Clothes

Do you know the classic tale of the Emperor’s New Clothes?  A con artist makes a big sale by convincing the emperor that he has tailored for his majesty a splendid outfit made of special cloth that is only visible to the most discriminating eye.  In fact, there is no outfit at all.  The emperor,… Continue reading Groupthink in the Digital Age – Part 2: News Media and the Emperor’s New Clothes

Groupthink in the Digital Age – Part 1: The Email Noose

Have you ever found yourself in trouble because of an email that you sent? Scratch that.  Let’s reword it to place the blame where it belongs:  Have you ever put yourself in trouble by sending an email?  For many years, I have warned people to refrain from typing into a private email any statements that they wouldn’t… Continue reading Groupthink in the Digital Age – Part 1: The Email Noose

Behavior Modification meets the Millennial Generation

At a recent APL seminar event, a seminar participant asked me how the Behavior Modification principles would apply to members of the Millennial generation, given that those individuals seem to be motivated differently than previous generations.  My response was to say that a team leader would need to learn what motivated those Millennial team members, but… Continue reading Behavior Modification meets the Millennial Generation